If you know office-sorts who don't have shoulder strife, we applaud you, and them. For everyone else — your new BFF is Caroline of Santai Spa. Equipped with Heaven skincare’s organic oil, a lavender eye pillow and her other-worldly massage skills, the real delight is the neck and shoulder part of this treatment. We opted for ‘firm’ pressure and were not disappointed. You'll leave feeling taller (cruelly not actually taller) and more supple. And be sure to save time for the outdoor hot tub, which overlooking the lake and hydrotherapy pool, lift this treat to lavish. Treatment list.