The website www.letterboxbirmingham.com is operated by Bell & Smokey Limited (company number 10465600) (“we” or "us") and we are a "data controller" for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679. This means that we are responsible for, and control the processing of, your personal information.
We take your privacy very seriously and we ask that you read this Policy carefully as it contains important information on:
the personal information we collect about you;
what we do with your information; and
who your information might be shared with.
How we use your information
We collect your personal information for the following purposes:
to identify you and manage your subscription with us;
to conduct research, statistical analysis and behavioural analysis;
customise our website and its content to your particular preferences;
notify you of any changes to our website or to our services that may affect you; and
improve our services.
Our regular weekly emails contain marketing paid for by third parties.
We may periodically send you emails paid for by a third party (a partnership email), which we think you may find interesting using the email address which you have provided. These will be identified as a partnership email in the header.
Information which we may collect
We collect personal information about you when you register with us.
We may collect the following personal information:
work sector; and
Please note that we do not collect any information in relation to your payment information, such as credit/debit card details.
How long we will keep your personal information
We shall retain your information for as long as you remain a subscriber to Letterbox Birmingham. When you unsubscribe, we will delete the information, other than your email address, which the company that hosts our weekly email keeps on a list we can access, to ensure you are not resubscribed. Please contact email@example.com if you have any queries about this.
In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.
The right to access information we hold about you
At any point you can contact us to request that the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.
The right to correct and update the information we hold about you
If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.
The right to have your information erased
If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.
The right to object to processing of your data
You have the right to request that Bell & Smokey Limited stops processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.
The right to ask us to stop contacting you with direct marketing
You have the right to request that we stop contacting you with direct marketing. In order to process your request we may need to verify your identity for your security.
The right to data portability
You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.
In those cases where we need your consent to hold your information, we will ask you to take an active step, such as entering your email address. By taking that active step, you are stating that you have been informed as to why Bell & Smokey Limited is collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.
Sharing your information
Where necessary to fulfil our obligations to you, Bell & Smokey Limited may pass your details to third parties where this is necessary for the functioning of our product.
Cookies and Tracking
bellandsmokey.com and letterboxbirmingham.com is hosted by Squarespace
• Squarespace Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Squarespace ads. For example, if you visit Squarespace and also use a social media platform, you may see a Squarespace ad in your social media newsfeed or timeline.
• Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We currently don’t respond to DNT:1 signals from browsers visiting our Services. You can also opt out of receiving interest-based ads from certain ad networks here (or if located in the European Union, here).
Pixels. A pixel tag, or pixel, is a small piece of code that can be embedded on websites and emails. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience. For example, if you visit a Squarespace page related to music, a pixel will help us show you an ad for that page when you later visit a music news site.
Device Identifiers. We use device identifiers to track, analyze and improve the performance of the Services and our ads.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
When contacted with an enquiry, Bell & Smokey Limited will hold the entity name and contact details only for the purposes of handling the enquiry.
The online forms are subject to the same cookies and tracking as the rest of the website (see the above section “Cookies and Tracking” for more information).
If you have any queries about this Policy, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.
Data Protection Officer
We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.